back to top Like all Technicolor modems and gateways, the TG789vac Xtream is an. The installer installed the multi-room DVR, and a new (for me) Technicolor TC8305C mode system message This IP address I had a tech come to my house and redo the terminations. However, a steady red or orange modem light, as mentioned above, could indicate something is wrong or needs fixing. Check out the light next to the "Power" reader. This may be the most important light on the modem. If the light is green, the Mediacom modem is powered on. If the green light is not on it means the modem is powered off. Mediacom charges $7.50 per month to rent their basic modem and $11.45 per month for their WiFi modem, Fortunately, Mediacom lets you use any DOCSIS 3.0/3.1 modem with their plans, making saving money on your Mediacom bill a breeze. Check out the light next to the "Power" reader. Sometimes moderate modem Modem Lights Blinking: A blinking or flickering modem light, depending on its color, could indicate functioning internet activity, a connecting or pairing activity in progress, or a phone handset thats picked up or off the hook. You'll also find Mediacom's Xtream internet services across a wide range of rural pockets near places like Apache Junction, Arizona; Clearlake, California; Decatur, Indiana; Elizabeth City, North Carolina and Murray, Kentucky. What kind of internet connection does Mediacom offer? If I master reset the modem, the light disappears, but then it comes back a few days later until the next master reset. I have had one significant outage for 12 days last month. The light labeled "Tel 1" will not go solid until you check for a dial tone. If Tel 1 (usually labeled Tel 1/2 on the back) is flashing and no one is using the phone, it is possible that one of the phones is off the hook. Click the Network Settings tile; Find the name of your new wireless network in the list, and click to highlight it. Find out the same routers IP address that is connected. *If you do not find your Mediacom modem listed below, or you are using a customer owned modem that is not DOCSIS 3.0 or 3.1 compliant, please contact us for replacement options. Put the battery back into the modem. If your phone service is still not working, please contact Phone Technical Support. More on that in a second. . I have been a Mediacom customer for about 100 days. Randomly my Tel2 lights starts blinking or remains solid for extended periods of time. More than 22 US states, Mediacom provides reliable network infrastructure. Other equipment or accessories, including a modem, are available from Mediacom's producers in addition to the telephone. When you use either of these, Mediacom Internet as well as Mediacom xtream modem, you will also have a better browsing encounter. In most cases, your Mediacom ID was likely set up at the time your services were installed. Windows 10. Wait a couple of minutes for the modem to run through the self test and boot up properly. Plug the power cable back into the cable modem. However, you can rent one from Mediacom for $12 per month. The list below contains retail modems that: (1) have been tested by Mediacom compatibfor ility with Mediacoms network; and (2) based on manufacturer specifications, should be capable of providing the wired download speeds indicated There may be other retail modems that . Experience Xtream- an intelligent platform perfectly integrating cable TV, live streaming, internet, and phone services. After MediaCom confirms that the bridge mode configuration was removed, perform a factory reset on your cable gateway. Check for a dial tone on your phone. Click OK. i have my own modem, a Zoom 5350 Cable Modem/Router with Wireless-N DOCSIS 3.0..User manual instruction guide for DOCSIS3.1 Wireless Residential Gateway with Embeded Digital Voice Adapter CGA4234 Technicolor Connected Home USA LLC. Click on Below Links for Desired Brand . Then disappears altogether. I've switched out the modem and the same issue persists. If Tel 2 starts flashing when the phone is picked up the phone line is plugged into Tel 2 and needs to be changed to If you are tech-savvy, you may want to buy or use your own. Enter the password you used to set up your new modem. Renting vs. Buying Equipment from Xtream . Look on your cable gateway's product label (usually on the bottom of the device) for the MAC address and provide it to the MediaCom representative. Arcadyan The default gateway for the router login page is on many of the routers. Click on the Wireless icon in the taskbar. Your Mediacom ID grants you access to our Support Site, MobileCare app, TV Within a few moments, your computer should connect to your new modem and you will be online. Click Connect. This may be the most important This article will provide you with basic information on specific Mediacom issued modems and their user guides. Xtream powered by Mediacom delivers the best in-home entertainment combining TiVo DVR service with the fastest in-home WiFi If your rented equipment stops working, Mediacom will typically replace it free of charge. The pricing's not bad, but I must note that the 100Mbps plan comes with Mediacom's most restrictive data cap -- 200GB per month. Xtream home internet also requires a DOCSIS 3.0 modem. Mediacom will happily lease you one for $12 per month, but you can skip that fee if you already have one of your own. are compatible with Mediacoms MediaCom will remove the bridge mode configuration. Mediacom Internet service requires a DOCSIS 3.0 modem (or higher).