Please retain your receipt or pass it on to the gift recipient, as the original proof of purchase is the warranty. Chat with an Expert. I havent opened the box. Items purchased in store using Afterpay may be exchanged or returned at any Pandora store with one exception. Pandora Merchandise Return and Exchange Policy. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price. Write an email to our Customer Service Team at cs.estore-sg@pandora.net. What they didnt realize is that two of them bought me the same Pandora charm. 3) Attach the return address label firmly to the outside of your parcel. Do note that: - Returns & Refunds are only applicable on Pandora e-Store If your order is cancelled by us, you will receive an email which will explain the reason for the cancellation. Instructions for returns.

Please be aware that Pandora stockists have their own exchange policy which may differ to Pandora's, please contact the stockist directly for details. The shops can use their discretion and it is a fair point, without a receipt or something to show the op was the purchaser, there is no proof that the op is either the owner nor the purchaser. Chat to us via our online chat service from Monday - Friday 8am - 6pm & Saturday 9am - 5pm. You may exchange your item(s) at Pandora branded stores for an item of equal or greater value provided it is available. 13. If you are interested in alternative products, please contact our Customer Service Team by email or by calling 800 555 1212 for a recommendation. Pandora will exchange or refund any items purchased within 30 days if: - You have proof of purchase*. Please note, calls are free from any UK landline.

If you require an exchange, please return the items by mail or in-store and purchase your desired item(s). 2191. PANDORA will repair or replace manufacturing faults free of charge up to 2 years from the original date of purchase for silver jewellery and 2 years from the original date of purchase for gold jewellery. These terms and conditions apply to you when you order products from a participating Pandora-branded store in the United Kingdom using the Reserve & Collect service. Your return item will be assigned to a courier of our choosing. If your order is not accepted Pandora will inform you via email, and if any payment has already been taken you will be reimbursed in full for any sums paid to Pandora for that order. After receiving your order (s), Pandora will check that the relevant Product (s) is/are in stock.

30-11-2021 11:56am #1. 2. Its still wrapped thank you. If merchandise is is returned by mail a credit will be issued to HELP CATEGORIES . Returns should be sent to the following address: PANDORA SA. The ALE is the makers mark, and stands for Algot Enevoldsen, who was the father of the Pandora founder, Per Enevoldsen. Pandora items can be refunded or exchanged within 30 days of purchase with the original sales receipt. Where we refer to "Pandora" in these terms and conditions, we mean the seller of the Pandora products through the Pandora Reserve & Collect service. 1) You can return your online order by simply filling out the returns form found here https://return.auspost.com.au/PANDORA. Any items presented for exchange without proof of purchase may, at the stores sole discretion, be exchanged at the current price at the time of the exchange. Will PANDORA fix my ring without a receipt? Exchange in Pandora. Call Us. Multi-branded retailers and stockists will adhere to their own exchange policy, which may differ from the exchange policies of other stores and stockists and Pandora Canada Online. Returns can be made up to January 31st, 2023. Returns & Exchanges . - Items were purchased in an New Zealand Pandora Concept Store. Stores often try the "no refund or return without a receipt" line. What is Pandora exchange policy? Over the festive period we extend our returns policy to 18th January 2015 with a valid receipt or gift receipt. If you wish to return an item and exchange it, follow the instructions below. - Items are in a saleable condition (items must be unworn, unused, undamaged and as sold) - Items are returned within 30 days of date of purchase. Online size exchanges can be done within 30 days of purchase for full priced items only. Can l exchange it for another without a receipt? Pandora will exchange or refund any items purchased within 30 days if: - You have proof of purchase*. Any regularly priced, unused, non-personalized item may be returned by the purchaser within 30 days of receipt for a refund, credit or exchange (minus shipping & handling). Please do not return items without prior authorization which can be obtained by emailing your request to CUSTOMERSERVICE@PANDORALV.COM or calling 1-877-804-7730. Multi-branded retailers and stockists will adhere to their own exchange policy, which may differ from the exchange policies of other stores and stockists and the PANDORA eSTORE. Call one of our support numbers. If you wish to exchange your item for a different size, please contact our customer care team on 0808 234 5431 or via our live chat , and they will be happy to assist you with this process. Yes, Pandora does offer free returns & exchanges. If you choose to return your products, please follow the following steps: - Fill out the return form. Please provide the return parcel tracking number for all items. This return policy does not apply to items, which have been stated as Non-exchangeable or Non-returnable. Put the references of the articles that you want to return and indicate the reason for return.

Bryanston. Full price products purchased using Reserve & Collect can be returned for a refund, or exchanged, at a Pandora store, within 30 days of the date that stores in Ireland re-open to customers. We have a 30-day return exchange policy, which means you have 30 days after receiving your item to request a return exchange.To be eligible for a return exchange, your item must be in the same condition that you received it, unworn or unused, with tags, GRAND OPENNING SALE. Returns & Exchanges . Please read these rules carefully.

Pierced earrings including earring pendants are non-returnable for reasons of hygiene and safety. ONLINE PURCHASE. Replacing clasps, fixing clasps, soldering work, re-threading charms, removing stuck beads are just some of the services we offer. We researched this on Jun 27, 2021. There is an exchange policy at Pandora. Table 4: CCPA Metrics Reporting When required by 999.317(g) of the CCPA Regulations, by July 1 of each calendar year, Pandora will report metrics about valid California consumer requests it received in the previous calendar year. Please note that we can only process an exchange for the same product in a different size. You need to bring a receipt. We are happy to offer exchanges for products purchased from any authorised UK PANDORA retailer. At Pandora, customer satisfaction is on the top of our mind. Pandora Customer Support Centre will assist you with any Pandora Online Store order related questions or complaints. Please retain your order confirmation/invoice or pass it on to the gift recipient as the original proof of purchase is the warranty. OVERVIEW This website is operated by Pandora Las Vegas . Original shipping costs are non-refundable and therefore not considered for exchanges. What is Pandora's exchange policy? Any items presented for exchange without proof of purchase may, at the stores sole discretion, be exchanged at the current price at the time of the exchange. Returning Products purchased using Klarna or 4 Karen Street. You can contact Pandora either via the form at ausupport.pandora.net by email to aunzsupport@pandora.net or by phone 1800 313 554 from Monday to Friday between 9am and 5pm. If your charm was made before 2011, it will say 925 ALE, without the s. Here are the basics of the PANDORA policy: The item must be in a resealable condition (new and unworn) You need to file a return request within 30 days from the purchase date. Exchanging Pandora Charm Without Receipt. We therefore regularly review our privacy policy in order to keep it up to date and compliant with privacy and data protection principles. Afterpay purchases at DFO Homebush and DFO South Wharf must be returned to the store of purchase. 18. Johannesburg. Depending on the payment method used when placing your order, you may be able to return or exchange your item/s in a Pandora concept store if you have changed your mind. Placing an Order. This applies to all customers, regardless of whether you pay in store or in advance using Pay by Link. What is Pandora's return policy? If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defecti What is Pandora's exchange policy? PANDORA stores are happy to exchange any items purchased from any PANDORA store. 961 N, RICE AVE. UNIT #4, OXNARD, CA 93030. A valid proof of purchase must be present within 30 days of purchase and the items must be as new. Receipt copies, gift receipts or referenced order numbers are required for a refund. Any items presented for exchange without proof of purchase may, at the stores sole discretion, be exchanged at the current price at the time of the exchange. Question: Recently my kids bought me Pandora charms for my bracelet. Duplicate order was placed. You may reuse the original outer packaging or a suitable alternative. The PANDORA eSTORE will replace manufacturing faults free of charge up to 2 years from the original date of purchase for silver jewellery and gold jewellery. Return & Exchange Policy for STORE PURCHASE . This is subject to the restriction and conditions below: - Items are genuine Pandora items. Pack - Complete your return form and pack it with your items and gift packaging (if applicable/excluding exchanges) in the original packaging (if possible). Full receipt: "Unworn goods may be returned for an exchange within 30 days of purchase with a valid receipt. - Items are in a saleable condition (items must be unworn, unused, undamaged and as sold) - Items are returned within 30 days of date of purchase. Returns & Exchanges. If you have a 14 carat gold charm, it will be stamped G585 ALE. This does not mean that its fake, just that its older. Items bought from multi-brand stockists arent exchangeable in PANDORA stores. PANDORA stores are happy to exchange any items purchased from any PANDORA store. A valid proof of purchase must be present within 30 days of purchase and the items must be as new. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price. In Australia, the extension applies to purchases between 2nd November 2022 and 24th December 2022. If merchandise is returned to a Pandora store where it was purchased, you may be issued a refund in the original payment. Changes to this policy. Multi-branded retailers and stockists will adhere to their own exchange policy, which may differ from the exchange policies of other stores and stockists and the Pandora eSTORE. Check Pandora's website to see if they have updated their Pandora stockists may have their own change of mind returns and exchanges policy. Should the reason for return be faulty goods, a courier will be dispatched to your location and the postage for the return will be free. - Items are genuine Pandora items. 010 612 6661/5. Extended Returns and Exchanges. - Items were purchased in an Australian Pandora Concept Store**. Pandora will not sell the personal information of minors under 16 years of age without affirmative authorization. According to the Pandora return policy UK, Christmas returns are valid until 17th January. You will not be billed for any cancelled items. For more information, kindly e-mail us at info@pandorabox.com.my. No store has to change or refund an item simply because the owner does not like the colour. but all agreed on the exchange policy. Pandora has pledged to adhere to the fundamental principles of privacy and data protection. Gift recipients may return or exchange merchandise to a Pandora store, item must be accompanied by a gift receipt. For online order related queries, call us on: 0808 234 5431 from Monday - Friday 8am - 6pm and Saturday 9am - 5pm (Open bank holiday Monday). Purchases online or in-store from 19th October 2022 can be returned until this day. Care and cleaning information for PANDORA products can be found at www.pandora.net. Stick your free returns label on the front of your parcel. We offer a free returns process simply follow the steps below on how to return your parcel: 1. 2) Pack your goods in the original Pandora gift box. 2. Contact details. Should you not be satisfied with your purchase from Pandora e-Store, we offer a one-time exchange or return on your order and we will provide a full refund. Items purchased at Pandora stores may be permitted for a one time exchange per receipt if returned within 14 days with proof of purchase or valid gift receipt. A full refund or exchange will be issued for returns made with printed receipt within 30 days of purchase on unused products. Return & Exchange Policy .

We do not accept exchanges by mail. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price. Merchandise must be unused and in original condition.